Accurate records can help you if a dispute arises during or at the end of the tenancy. You must keep copies of formal legal documents like the tenancy agreement, property condition report, and bond and rent records.

Records of any communication with the other parties involved in the agreement should also be kept, often in a diary or planner where details of times and dates can be made accurately.

Also, keep duplicates of any letters or emails sent to the other party.
If a dispute cannot be resolved, the Department of Building and Housing’s mediation service may be able to assist parties in reaching a mutual agreement. Relevant records and documents can be considered as part of this process. If the matter proceeds to the Tribunal, ensure there are copies of relevant documents to support the application.

Property Management Direct users Gateway 6.0 from Console, for all its management and record keeping. This ensures no aspect of their customers property is missed or over looked.